Securus Mobile

3.60

FAQs

What is this app and what can I use it for?

Securus Mobile helps you stay connected with incarcerated individuals through video calls, messaging, and account management.

How do I download and install this app on my device?

Download Securus Mobile from Google Play Store and install it on your Android device running 11.0 or higher.

How do I get started after opening the app for the first time?

Create a Securus Online account to access all features and set up security questions for password resets.

What are the main features and capabilities of this app?

Key features include Video Connect, prepaid calling account management, and extensive messaging services.

How can I customize my experience and adjust preferences?

Customize your experience by managing notification settings and syncing video sessions with your calendar.

How do I save or bookmark my favorite content for later access?

Bookmark favorite content by saving messages, photos, and eCards within the app for easy access later.

How can I share content with friends or on social media?

Share content by attaching photos or eCards to messages and sending them directly through the app.

How do I access detailed information and explore more content?

Access detailed information by viewing transaction histories and managing your various accounts within the app.

What permissions does this app need and how do I manage them?

The app requires permissions for camera, microphone, and notifications; manage these in your device settings.

How do I check for updates and keep the app running smoothly?

Check for updates in the app store and enable auto-updates to keep Securus Mobile running smoothly.
Show more