Securus Mobile

3.60

Information

Category:

Communication

Price:

Free

Rank:

49

Rating:

3.60

Overview

Securus Mobile is a communication application specifically designed to facilitate connections between incarcerated individuals and their loved ones The app offers a comprehensive suite of features that enable users to manage various aspects of communication and account settings With Securus Mobile users can create and manage their Securus Online accounts including changing passwords and setting up security questions for easy password recovery One of the standout features of the app is Video Connect which allows users to enroll in video sessions with incarcerated individuals from anywhere in the world where Wi-Fi or cellular data service is available Users can schedule view and sync upcoming video sessions with their calendars as well as receive notifications for these sessions Additionally the app provides tools for managing photos credit debit cards and testing internet connections for optimal video quality Another key aspect of Securus Mobile is its prepaid calling account management system known as AdvanceConnect This feature lets users fund an account to receive calls at chosen phone numbers Users can add funds view available balances change phone numbers view call details and transaction summaries block or unblock calls and enroll in AutoPay or TextPay options Furthermore the app includes Securus Debit which allows users to deposit funds for contacts to use for making calls purchasing entertainment content scheduling video sessions and buying stamps for messaging services Messaging services are also a significant part of the app's offerings eMessaging enables users to purchase stamps send and receive messages eCards and photos and even send short video messages called VideoGrams Feature availability may vary by facility Overall Securus Mobile serves as a vital tool for maintaining meaningful connections with incarcerated individuals providing a range of communication options and account management features

Features

Securus Mobile is a feature-rich application that offers a variety of tools to enhance communication with incarcerated individuals Here are five notable features 1 Account Management - Users can create and manage their Securus Online accounts including changing passwords setting up security questions and resetting passwords easily This ensures that users have secure and convenient access to their accounts 2 Video Connect - This feature allows users to schedule and conduct video sessions with incarcerated individuals from any location with internet access Users can sync session details with their calendars receive notifications and manage identification photos and payment methods ensuring a seamless video communication experience 3 AdvanceConnect - This prepaid calling account management system enables users to fund an account to receive calls at selected phone numbers Users can view balances add or change phone numbers review call details and transaction summaries and manage call blocking and automatic payments providing flexibility and control over call reception 4 Securus Debit - By depositing funds into this account users empower their contacts to make calls purchase entertainment content schedule video sessions and buy stamps for messaging services This feature supports various communication needs within correctional facilities 5 Messaging Services - eMessaging allows users to send and receive messages eCards and photos and even attach multiple items to a single message Users can also send short video messages called VideoGrams These features help maintain personal connections through digital communication means

Pros & Cons

Securus Mobile offers a comprehensive set of features that facilitate communication with incarcerated individuals The app's strengths lie in its diverse communication options including video calls messaging services and prepaid calling account management These features provide users with multiple ways to stay connected and offer convenience through calendar syncing notifications and account management tools Additionally the ability to manage photos and payment methods within the app enhances the user experience However there are some drawbacks to consider One potential downside is that certain features may not be available at all facilities limiting the app's functionality for some users Moreover the requirement for Android 11.0 or higher may exclude users with older devices from accessing the app's benefits Lastly while the app provides various paid services such as stamps and Connects packages the associated costs could accumulate over time making it potentially expensive for frequent users In summary Securus Mobile is a valuable resource for those seeking to maintain contact with incarcerated individuals Despite some limitations related to feature availability and device compatibility it offers a robust platform for communication and account management

Real-time messaging speed & reliability

Real-time messaging speed and reliability are crucial factors in communication applications as they determine how quickly and consistently messages are delivered between users Messaging applications that offer fast and reliable real-time messaging enable seamless conversations without delays or interruptions which is especially important for time-sensitive communications The Securus Mobile app excels in this area by providing multiple messaging services designed to facilitate efficient and dependable communication between users and incarcerated individuals One of the standout features of the Securus Mobile app is its Securus Text Connect service This feature allows for real-time two-way short message communication between users and incarcerated individuals Through the purchase of 'Connects' users can send text messages via the Securus app and receive replies from the incarcerated individual These replies utilize the purchased Connects ensuring a balanced and continuous conversation Additionally the app offers low balance alerts via email enabling users to maintain adequate funds for uninterrupted messaging Another notable messaging feature is eMessaging which provides users with the ability to sign up and purchase 'stamps' for sending and receiving messages Users can attach photos to their messages choose from their gallery or snap a selfie to send to their contact The app also supports sending and receiving eCards digital greeting cards that uplift and encourage as well as sending a 30-second VideoGram All these features contribute to a comprehensive messaging experience that prioritizes speed and reliability By incorporating various ways to communicate such as through text images and video the Securus Mobile app ensures that users have multiple avenues to stay connected with their incarcerated contacts Moreover the app's AdvanceConnect service further enhances communication reliability Users can enroll and add funds to their AdvanceConnect account allowing them to always be ready for incoming calls They can view available funds add or change phone numbers that can receive calls and manage call details and transaction summaries This level of control and visibility into the communication process adds an extra layer of reliability ensuring that users never miss an important call Overall the Securus Mobile app's emphasis on real-time messaging speed and reliability makes it a valuable tool for maintaining consistent and meaningful connections Its robust set of features including Securus Text Connect eMessaging and AdvanceConnect collectively ensure that communication remains fast dependable and accessible whenever needed

Media sharing support

Media sharing support is an essential component of modern communication applications allowing users to exchange various forms of media such as images videos and digital greeting cards alongside traditional text messages This capability enriches the communication experience by enabling more expressive and engaging interactions The Securus Mobile app recognizes the importance of media sharing and offers several features that facilitate the exchange of multimedia content between users and incarcerated individuals One of the key features supporting media sharing in the Securus Mobile app is the eMessaging service This service allows users to send and receive messages with attached photos Users can snap a selfie or choose images from their gallery to send to their incarcerated contacts This visual form of communication helps bridge the physical gap between users and their contacts making interactions more personal and meaningful Additionally the app supports sending and receiving eCards which are digital greeting cards designed to encourage and uplift These eCards provide a creative way to express emotions and celebrate special occasions enhancing the overall messaging experience Another significant aspect of media sharing in the Securus Mobile app is the ability to send a 30-second VideoGram This feature enables users to record and send short video messages adding a dynamic element to their communication with incarcerated individuals Video messages can convey tone emotion and personality in ways that text alone cannot making them a powerful tool for staying connected Furthermore the app's Video Connect feature plays a vital role in media sharing by allowing users to schedule and participate in video sessions with incarcerated individuals remotely Whether using Wi-Fi or cellular data service users can access and view their upcoming scheduled video sessions sync session details with their calendar and receive notifications for upcoming sessions For optimal performance the app recommends using a headset or earbuds with a microphone to reduce echo during video calls ensuring high-quality audio and video transmission In addition to direct media sharing the Securus Mobile app provides tools for managing media-related settings and preferences Users can manage photos for identification purposes view transaction history and manage credit or debit card information all within the app This comprehensive approach to media management ensures that users have the necessary resources to support their multimedia communication needs Overall the Securus Mobile app's robust media sharing support significantly enhances the quality of interactions between users and incarcerated individuals By offering features like photo sharing eCards VideoGrams and Video Connect the app creates a versatile platform for rich and engaging communication experiences